Provo, Utah

Provo Water Quality

Mountain springs and deep wells, hard enough to leave scale, and a new treatment plant on the way. Here is what Provo City's 2025 report shows.

Provo water sourcesProvo City serves spring and well water, plus treated water from the Don A. Christiansen Regional Water Treatment Plant.Springslimestone and quartzitemildly susceptibleDeep wellssand and gravel aquifersmildly susceptibleRegional plantDon A. Christiansen WTPtreated surface waterProvo City Water distribution10–15 grains per gallonlead 90th pct 4.3 ppb · no E. coli
Diagram of the supply described in Provo City's Water Report 2025, not a map of the system.
Clear drinking water pouring into a glass

Springs + deep wells · hardness 10–15 gpg · lead 90th pct 4.3 ppb · TDS 180–376 ppm · keep pressure under 75 PSI.

The short answer

Provo's water comes mainly from mountain springs and deep wells, with some treated water from the Don A. Christiansen Regional Water Treatment Plant. The city describes it as moderately hard, typically 10 to 15 grains per gallon — enough to leave scale on fixtures and water heaters.

Lead was 4.3 ppb at the 90th percentile, under the 15 ppb action level, but two homes sampled were over it (highest 19.9 ppb). No E. coli was found in 2025.

Get a free test

Tell us your Provo address. We confirm coverage first, then schedule a licensed technician to test at your tap — no charge, no obligation.

What filtration does — and does not

Hardness is a softener problem; lead from household plumbing and taste are a filtration problem. Provo has some of each.

What each residential filtration stage does for Provo waterSediment filtration catches particles. Activated carbon addresses chlorine disinfection byproducts and taste. An ion-exchange softener addresses hardness from calcium and magnesium. Reverse osmosis at the tap addresses dissolved inorganics such as lead, arsenic and chromium. No stage does all of these jobs.What filtration does — stage by stageEach stage solves a different problem. None of them solves all of them.Sedimentparticles, gritnot dissolvedmineralsCarbonTTHM, HAA5,taste & odournot arsenicNa⁺ ↔ Ca²⁺Softenerhardness(Ca / Mg)not contaminantsRO at the taplead, arsenic,chromiumnot whole-houseMatching the stage to the finding is the point of a tap testNo removal percentages invented here — a citywide CCR is not your tap.
Stages are sequential options, not a required stack. A softener does not remove arsenic; carbon does not soften; RO at the sink does not protect the water heater. Diagram, not a product claim.

Where Provo water comes from

Sources named in Provo City's Water Report 2025, covering testing from December 2024 to December 2025.

Mountain springs

Springs flowing from Paleozoic limestone and quartzite. The city's source assessment rates them mildly susceptible to contamination.

Deep wells

Wells drawing from sand and gravel aquifers, also rated mildly susceptible. Provo also runs an Aquifer Storage and Recovery program.

Regional surface water

Treated water from the Don A. Christiansen Regional Water Treatment Plant. Provo is also building the Rock Canyon Water Treatment Plant to treat up to 30 million gallons a day of Provo River water.

What the 2025 data actually says

Limits are fixed. Results are system figures from the utility's tables, not a reading at your tap.

Moderately hard: 10–15 gpg

Provo describes its water as moderately hard, typically 10 to 15 grains per gallon. Dissolved solids ranged from 180 to 376 ppm.

Lead: 90th percentile 4.3 ppb

The 90th-percentile result was 4.3 ppb against the 15 ppb action level, with a range of 0–19.9 ppb and 2 sites over the action level. Copper's 90th percentile was 0.158 ppm.

Disinfection byproducts

TTHM ranged from 1.88 to 15.58 ppb in Provo's system and up to 54.1 in regional plant water (limit 80). HAA5 ranged from 0 to 9.71, and up to 34.1 from the regional plant (limit 60).

Arsenic and nitrate

Arsenic ranged from 0 to 0.8 ppb in Provo sources and up to 5.7 ppb in regional plant water (limit 10). Nitrate was 0 to 0.296 ppm (limit 10).

Sodium and sulfate

Sodium ranged from 4.2 to 15.2 ppm and sulfate from 11.1 to 58.7 ppm. Fluoride was 0 to 0.101 ppm.

Bacteria

One sample tested positive for total coliform during the year. No E. coli was detected.

Provo next to Salt Lake City and Flagstaff

Up the Wasatch Front, Salt Lake City relies mostly on canyon streams, with hardness from 8 to more than 33 grains per gallon depending on the source and season. Provo leans on springs and wells and reports a steadier 10 to 15.

Flagstaff is another high-elevation Western city that mixes surface water and groundwater, with its own report and its own numbers.

Where these figures come from

Everything on this page traces to Provo City's Water Report 2025, covering testing from December 2024 to December 2025.

Matching treatment to the finding

Hardness is the usual reason Provo homeowners add treatment.

Softening for scale

At 10 to 15 grains per gallon, a softener sized from a test at your tap protects water heaters, fixtures and dishwashers from scale.

Lead-certified filter at the tap

Two homes sampled were over the lead action level. A filter certified for lead at the kitchen tap covers plumbing inside the house.

RO for drinking water

Reverse osmosis reduces dissolved solids (up to 376 ppm) and improves taste at the kitchen tap.

Mind the pressure

Provo advises keeping household pressure below 75 PSI with a pressure-reducing valve. A technician checks it when installing treatment equipment.

How the free test works

A licensed technician tests at your kitchen tap, walks the plumbing, and tells you which of the findings above applies to your house and which does not. There is no charge and no obligation.

Seamless Home is the licensed contractor of record on the work that follows. Installation is performed by vetted installing partners engaged as our subcontractors, and the workmanship obligation stays with us. Coverage is confirmed per service area rather than promised as blanket availability.

What a water treatment job with us covers

Installation and replacement of whole-home and point-of-use treatment, specified against what your water actually contains.

  • Sediment filtration

    Installation of the first stage that protects everything downstream of it, sized to the service line and the household draw.

  • Softening

    Installation of ion-exchange softening where hardness is the problem, including the drain connection the plumbing code treats as indirect waste.

  • Carbon filtration

    Installation of carbon stages for taste, odour and disinfection by-products, specified from your utility's own water quality report.

  • Reverse osmosis

    Point-of-use installation at the kitchen sink where the target is dissolved solids rather than whole-home flow.

  • Disinfection

    Installation of UV or equivalent treatment where the supply is a private well or is otherwise not continuously disinfected.

  • System replacement

    Replacing equipment that has reached the end of its service life, including the discharge and air gap details an inspector looks at.

This is installation and replacement work, specified from a published water quality report or a test of your supply — not from a sales chart. Coverage is confirmed per service area rather than promised as blanket availability.

What the work actually looks like

Treatment equipment is plumbing. Most of the job is the connection, the drain and the code detail behind it.

A worker's hands tightening threaded pipe fittings on supply pipework beneath equipment
The connection and the discharge are where a treatment install passes or fails inspection.
An adult handing a glass of water to a child across a kitchen counter
The point of the equipment is the tap. What it has to remove is decided by what your supply actually contains.
Two people in work clothes reviewing plans on a tablet inside a house under renovation
Scope agreed in writing before work starts — what is included, what is not, and who is accountable for it.

Provo water, answered plainly

Where does Provo get its water?+

From mountain springs and deep wells, plus treated water from the Don A. Christiansen Regional Water Treatment Plant. Provo is also building the Rock Canyon Water Treatment Plant to treat Provo River water.

Is Provo water hard?+

Yes. Provo's 2025 report describes it as moderately hard, typically 10 to 15 grains per gallon.

Is there lead in Provo water?+

The 90th-percentile lead result was 4.3 ppb, under the 15 ppb action level, but two sampled sites were over it, with a highest result of 19.9 ppb. Lead usually comes from service lines or plumbing at a home, so a tap test tells you about yours.

What water pressure should my Provo home have?+

Provo advises keeping household pressure below 75 PSI and recommends a pressure-reducing valve to do it.

How do I check my service line?+

Provo publishes service line and lead information at provo.org/leadandcopper. Water questions go to 801-852-6782.

Where do these figures come from?+

From Provo City's Water Report 2025. Third-party aggregators are not used.

Get a free test at your tap

A licensed technician tests at your kitchen tap and tells you which findings apply to your house — hardness, lead from plumbing, or dissolved solids. No charge, no obligation, and coverage confirmed at your address first.

Get a free test